One order board
Each order is a monday.com item with customer, bouquet, quantity, delivery date, payment status and notes.
A small shop selling crocheted flower bouquets wanted to log every sale, send a proper invoice, and know about each new order the moment it arrives.
An illustrative project showing how we would connect these tools. Names are fictional.
Every order is recorded once, gets an invoice and a customer email automatically, and alerts the owner straight away.
Each step hands over to the next with no copy and paste in between.
Each order is a monday.com item with customer, bouquet, quantity, delivery date, payment status and notes.
Instagram, WhatsApp and the website all point to the same form, so nothing is typed twice.
A branded invoice with numbering is filled from the order and saved as a PDF in Drive.
A dashboard shows sales by week and by bouquet, and which orders are unpaid.
5 automations, each one a simple "when this happens, do that".
| # | When | Then |
|---|---|---|
| 1 | A customer submits the order form | A new item is created on the Orders board with all details filled in. |
| 2 | A new item is created | An invoice PDF is generated from the template and stored in a Drive folder. |
| 3 | The invoice is ready | An email with the invoice attached goes to the customer. |
| 4 | A new order arrives | The owner receives an email summary with a link to the item. |
| 5 | Payment status becomes Paid | A thank-you email is sent and the sale is counted in the weekly view. |
When
A customer submits the order form
Then
A new item is created on the Orders board with all details filled in.
When
A new item is created
Then
An invoice PDF is generated from the template and stored in a Drive folder.
When
The invoice is ready
Then
An email with the invoice attached goes to the customer.
When
A new order arrives
Then
The owner receives an email summary with a link to the item.
When
Payment status becomes Paid
Then
A thank-you email is sent and the sale is counted in the weekly view.
The owner opens one board instead of three chat apps.
Customers get an invoice within minutes, not the next day.
No order is lost between messages, and delivery dates sit in one calendar view.
A project like this uses the services below.
Other illustrative projects. Names are fictional.
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